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NHS Direct is closed

NHS Direct was dissolved in March 2014. For health enquiries call 111

NHS Direct closed on March 31 2014. For outstanding issues or questions, use the appropriate contact point given on this page.

Note that these contacts are for NHS Direct legacy issues only - if you have a question about your health or a health service, either use the search box at the top of this page or  call 111 (NHS 111 service ), free from any phone.


Public documents


Patient data

If you are a patient, solicitor, police officer or other person seeking
legitimate access to patient data from NHS Direct’s services, use:


Complaints and queries

If you have a complaint or query about services that were provided by NHS Direct, use: Complaints or queries about NHS Direct’s services

or write to:

NHS Direct Legacy Management Office
South Central Ambulance Service NHS Foundation Trust
7 & 8 Talisman Road
OX26 6HR


Other NHS Direct enquiries

Use the following links for:

or write to:

NHS Direct Legacy Records
Department Records Officer
Department of Health
Townley House
BB11 1BJ


Page last reviewed: 15/03/2016

Next review due: 15/03/2018

NHS 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 when you need medical help fast but it’s not a 999 emergency